Lingio Alternative for Hotel Staff Training
Comparing Lingio for a hotel team with many second-language staff? See what it offers and how hotel-only English lessons for guests compare.
If you want a Lingio alternative for a hotel team, start with what you need to solve. Lingio is a training platform for frontline work in many industries. Hotels10 is a set of lessons made only for hotels. Which is better depends on what your team needs. This page compares them fairly.
What Lingio is and who it is for
Lingio calls itself the quickest way to train frontline workers. Its hospitality page describes a mobile-based, gamified learning app that works on mobile and laptop devices. Managers can assess results and send automatic reminders in a tracking and coaching portal.
According to its own website, the page speaks to roles such as HR managers, learning and development teams, business leaders and team leaders. Lingio says its course creator can turn your current training material into a gamified course, and that you can also choose ready-made courses. The hospitality page lists hospitality customer service courses, with other topics such as food safety and fire safety marked as coming soon. It also mentions in-app translation for hospitality-specific terminology. Hospitality is one industry among several on the site, which also lists areas such as elderly care, cleaning, transportation and facility management.
This is a strong idea for a company with its own procedures. If your hotel has a specific way of doing check-in or its own safety rules, a platform that can turn your own material into short courses is useful.
What it does not do for a hotel team
The following points are not faults. They are worth checking because Lingio serves many industries.
- Your own material takes time. If you use the course creator, someone in your hotel must supply and keep up to date the material it works from. Ask Lingio how much of that you need.
- It is not hotel-only. The same platform serves several industries. Ask which hotel topics the ready-made courses cover for your roles.
- It speaks to the organisation. Its page is written for managers and trainers. Ask whether a single room attendant can start alone.
If your hotel has a training manager and a clear set of procedures, none of this is a problem. If you have a busy team and no one with time to prepare courses, check these points first.
What Hotels10 does instead
Hotels10 offers lessons for hotel staff, ready to take. Each lesson takes about five minutes, uses plain English and short sentences, and shows one guest situation with the exact words to use. Anyone can start on their own phone.
For a team with many second-language speakers, the most useful track is "Greeting and Small Talk in English". The lessons are:
- Greetings and farewells for every time of day.
- Polite words that change how guests hear you.
- Small talk topics that are safe with any guest.
- Ask how guests are doing and respond naturally.
- Use the guest's name correctly in English.
Here is a worked example. Say a housekeeper meets a guest in the corridor at seven in the morning. She knows the words "hello" and "sorry", but she freezes. Lesson one gives her a simple line for the time of day: "Good morning. Have a nice day." Lesson two shows how adding "please" and "of course" changes how a request sounds. Lesson three gives safe topics, such as the weather or the day ahead, and tells her which topics to avoid. In five minutes she has words she can use on the next floor.
Related reading: our guide to hotel guest service training, and the article on ELLA Hotel English, which is a language course for hotel staff.
Side by side
| Lingio | Hotels10 | |
|---|---|---|
| What it is | A training platform for frontline teams in many industries | Lessons made only for hotel staff |
| Who it speaks to | Managers, HR and learning teams, per its site | The employee or a hotel supervisor |
| Content | Ready-made courses, or courses made from your own material | Lessons are ready to use |
| Format | Gamified courses on mobile or laptop | Five-minute lessons on a phone |
| Progress tracking | A tracking and coaching portal for managers | Check the Hotels10 site |
| Language support | In-app translation for hospitality terms | Plain English written for second-language readers |
| Price model | See Lingio's pricing page | See the Hotels10 site |
Who should pick which
Choose Lingio if you want to turn your own hotel material into courses and want a manager's view of results.
Choose Hotels10 if you want ready lessons about guest situations, you have staff who speak English as a second language, and you want something a person can start today without any setup.
You can also combine them. Use a platform for your own rules, such as how your property handles a key card problem. Use short lessons for the skills every hotel shares, such as greeting a guest or giving directions.
See also the overview of the best hotel staff training apps.
Questions people ask
Is Hotels10 a course builder?
No. Hotels10 gives you lessons that are already made. It is not a tool for writing your own courses.
Is it good for staff who do not speak English well?
The lessons use plain words and short sentences. The track on greetings is built for staff who need everyday English with guests. It does not replace a full language course.
Do I need to buy for the whole hotel?
Check the Hotels10 site for how access works for one person and for a team.
Which one is better for a small hotel?
A small hotel often has no one to prepare courses, so ready lessons save time. A larger group with a training team may prefer a platform that can use its own content.
Learn this in five minutes
The track "Greeting and Small Talk in English" has short lessons. You practise greetings for every time of day, polite words, safe small talk, asking how guests are doing and using a guest's name.